About Us

Our History & The Team

PURE Plumbing & Heating is a well-established business based between Gloucester and Cheltenham. The company has grown steadily through word of mouth and personal recommendation.

We provide affordable, high quality plumbing and heating services for domestic and commercial properties across Gloucestershire and the surrounding areas, from Birmingham to Bristol. Whatever your heating or plumbing needs, we’re here to help. We’re available 24 hours a day, 7 days a week, and our strong team have the skills and experience to handle everything from small repairs to new boilers and bathrooms.

We are committed to providing a reliable, professional service to every customer. We know that we’re only as good as our last job, and regularly audit completed work to ensure we maintain the highest standards. Our engineers are all fully qualified and accredited to industry standards and are screened before they join us. We also invest in training to keep our staff up to date with new technologies such as ‘smart’ thermostats and renewable energy systems.

We are Gas Safe and OFTEC registered, and have all the qualifications and accreditations you’d expect, including membership of the Association of Plumbing and Heating Contractors (APHC), accredited to the Contractors Health and Safety Assessment Scheme (CHAS),  accredited to the Safety Management Advisory Services (SMAS), and a Worcester Bosch Group approved installer.

One of our priorities is to minimise disruption and mess. We treat our customers’ homes as if they were their own, from using dust sheets and wearing protective overshoes to taking away waste materials and leaving the property as we found it.

If you’d like to find out what our customers say about us, you can find us on www.checkatrade.com, or visit our customer testimonials page.

Our Pricing & Costs

We believe in straightforward, transparent pricing, with no hidden charges.

We charge work at a standard hourly rate, which does not include the cost of materials. There is a minimum charge of one hour on all jobs. All work is subject to VAT at the current rate.

We are happy to provide a fixed quote and agree this with you in writing before work commences.

Pure Plumbing & Heating Team Members

Chris Mott
Managing Director

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Sara Mott
Managing Director

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Gareth Brent
Customer Service

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John Smith
Specialist Engineer

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