The following statement explains our policy regarding the personal information we collect about you:
Please click on the links below to view the details of our policy
- Visitor Information
- Use and storage of your personal information
- Use and storage of your financial information
- Access to your personal information
- Information for users ages 16 and under
This policy covers Pure Plumbing & Heating and how it uses personal information that is collected when you both use and become a customer of pureplumbing.co.uk. Occasionally you will be asked to submit personal information about yourself (for example your name and email address) in order to receive or use services on our website. Such services may include enquiry forms, message boards and newsletters for example. By entering your details in the fields requested, you enable Pure Plumbing & Heating and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Pure Plumbing & Heating will act in accordance with current legislation and aim to meet current Internet best practice.
When you supply any personal information to pureplumbing.co.uk (e.g. for online enquiries) we have legal obligations towards you in the way we use the data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to Pure Plumbing & Heating will only be used within the Pure Plumbing & Heating organisation and by its service providers. Your information will be disclosed where we are obliged or permitted by law. However, if offensive, inappropriate or objectionable content is posted or sent anywhere on or to pureplumbing.co.uk, Pure Plumbing & Heating can use whatever information that is available about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school, e-mail / Internet provider and law enforcement agencies about the content and your behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. Where personal information is held for people who are not yet on our records but have taken part in other pureplumbing.co.uk services (e.g. enquiry forms), that information will be held as long as is necessary to ensure that the service is run smoothly and enquiry responded. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
When you supply any financial information to Pure Plumbing & Heating, we have legal obligations towards you in the way we use the data. The data will only be used where necessary to take agreed payment and once payment has been made all financial details will be disposed of entirely and not held in any format.
You have the right to request a copy of the personal information Pure Plumbing & Heating holds about you and to have any inaccuracies fully corrected. (We currently charge an administration fee of £20 for information requests.) Please address requests to:The Data Protection Officer, Pure Plumbing & Heating, Unit P4 Innsworth Technology Park, Gloucester GL3 1DL
Or Email: firstname.lastname@example.org
If you are aged 16 or under, please get your parent / guardian’s permission beforehand whenever you provide personal information to the Pure Plumbing & Heating website. Users without this consent are not allowed to provide us with personal information.